Frequently Asked Questions for auction picture hosting

Why don't I just use eBay's built in auction picture hosting?
Do you resize my pictures and make them smaller or lower the quality?
Do you offer FTP or just browser based uploading?
Why should I use myPhotoDrive instead of a competitor?
How does myPhotoDrive work?
How do I get my image onto my auction?
How can I get help when I need it?
Do I need a digital camera, or a scanner?
Do I email my pictures to you?
Am I ready to upload my image to myPhotoDrive?
Can I put more than 1 image on an auction or classifieds listings?
How many pictures should I include in my auction?
What is the best image size for Online Auctions?
Is my personal information safe?
What payment methods do you accept?
How do I cancel my account?

Why don't I just use eBay's built in auction picture hosting?
eBay provides the first image free, but then will charge you $.15 for each additional image you include. If you are using three images that is an additional $.30 you are paying just to list a few extra images. On top of this, eBay will compress your image in size and quality and many times the details of the image are not even viewable after this. The key to an effective auction is having 2 or 3 detailed pictures in your listing.

Do you resize my pictures and make them smaller or lower the quality?
myPhotoDrive does not change your images in any way. The image you upload is the image that will be included in your eBay auctions, this means you will always have good quality images in your auctions.

Do you offer FTP or just browser based uploading?
myPhotoDrive does not offer FTP image uploading. The majority of our users prefer browser based uploading due to it's simplicity and ease of use. Thus, we have chosen to offer browser based uploading.

Why should I use myPhotoDrive instead of a competitor?
Here are just a few of the many benefits of our service.

• 100% unconditional money back guarantee
• 99.99% uptime
• Lowest rates for auction picture hosting anywhere
• Instant account setup
• Easy payment by PayPal
• Easy to use browser based image upload interface
• Superior customer service
  

How does myPhotoDrive work?
After becoming a registered member you are assigned disk space on our Web/Image Server in which your images are stored and served.

You are in control of that disk space and you may upload and delete images as frequently as you would like.

We allow only JPEG and GIF images on our auction picture hosting.

The Amount of disk space is determined by the plan you choose at sign-up. We then provide an extremely easy to use Browser Based Image Upload Interface to upload your images for auction picture hosting. We than generate the html code for you to insert into any type of description field for auction sites and classifieds. We also provide the image URL if you want to just use a direct image link.

How do I get my image onto my auction?
If you have not already registered for auction picture hosting, click here.

The New Users Registration page will appear. Fill in all the fields and select the Submit button. You will then choose a payment type, complete the payment information, payments are handled securely though PayPal.com.

After completing the payment information, you will be returned to myPhotoDrive and your account will be setup immediately.

Login and you will be directed to the members area.

How can I get help when I need it?
If you have any questions, or need help with auction picture hosting, email us at help@myPhotoDrive or click to use our contact form.

Do I need a digital camera or a scanner?
You need some way of getting a JPEG or GIF file (an image file) onto your computer. The image file can be on your desktop, your hard drive, a floppy, ZIP disk, CD, or any other "drive". The file can come from a scanner, digital camera, video camera, a photo CD or disk (from your photo processor), from an email (if you have a friend who can send you your images), or from a website.

Do I email my pictures to you?
No. We do not process images from emails. If you can email it to us, then you can use the Upload Images Process to upload your image for auction picture hosting. Uploading an image is the same as attaching it to an email: locate it on your computer, and send it off. Only with uploading, you get your image on the web right away.

Am I ready to upload my images to myPhotoDrive?
If you have registered with us, and you have a JPEG or GIF file, and you know where it is on your computer, you should be ready! Log on and follow the Upload Image Instructions.

Can I put more than one picture on an auction?
Absolutely. Upload the images you want to see in your listing, go to the image manager section and choose the URL or HTML Code for the images you would like to show and insert the URL(s) in the image URL Box(s) or insert the HTML code into the description box.

How many pictures should I include in my auction?
The saying, "a picture is worth a thousand words" is true. Try and cover the item you are selling in detail having more than one picture doesn't just help, it is a necessity to have an effective auction listing. Try and have 2 or 3 detailed images of the item you are selling taken from different viewpoints.

What is the best image size for Online Auctions?
Picture file size should be under 50kb (kilobytes) for quick page downloads. The visual size of your picture should be no larger than a standard photograph (3" by 5" or 4" by 6"). Remove unnecessary background. Save your edited picture as a JPEG, JPG or GIF file (file types other than JPEG, JPG, or GIF can not be uploaded most auction picture hosting sites will except only these images).

Is my personal information safe?
Any and all information collected at this site will be kept strictly confidential and will not be sold, reused, rented, loaned, or otherwise disclosed. All personal information is stored on our secure servers and will only be used for its intended purpose. If you have any questions, please don't hesitate to let us know.

What payment methods do you accept?
All payments are handled through PayPal. PayPal accepts payment of the following:

You can also pay with your prefunded PayPal account.

All subscriptions are billed monthly starting the day you sign up.